Booking Terms & Conditions
Please follow the latest government updates to ensure you are adhering to the latest Covid-19 guidance on your visit.
At least one person will be required to check-in using track and trace.
Please bring a facemask with you unless you are exempt.
Social distancing remains in effect, and you need to be seated at a table for the duration of your visit until a certain date when restrictions are lifted.
From 21st July 2021 – For dining bookings of all sizes, each party member will be allocated a seat. Non-dining events are usually allocated 50% seating, with remaining space standing to create a social area. Please speak to our events team for more information. Please note this is subject to change in accordance with government policy.
BOOKING AND PAYMENTS
We are cashless so you need to bring a bank card to settle your bill. We accept carding including American Express as well as Apple Pay, Google Pay & Android Pay.
Fees may apply for late cancellations and no-shows. For larger groups and on key occasion days for our business, we reserve the right to increase the notice required. This will be outlined in your booking journey.
Your table will be held for 20 minutes. After this time your table may be charged a cancellation fee and your table may be given away. If you are late for your reservation, this may be taken off your total booking time.
We will always try to accommodate seated bookings on as few tables as possible, but we may need to split your party across multiple tables. We will always try to seat your party as close together, however, this cannot always be guaranteed.
Larger groups may be required to pre-order and/or dine from set menus. Please speak to our events team for details.
Our venues are also available for private hire meaning some spaces may be out of use to the public during your visit.
We reserve the right to refuse or eject any guests who appear intoxicated, behaving inappropriately or dressed inappropriately. Right of admission is reserved and no refund or compensation will be given.
On rare occasions, we may need to move or amend your booking and will work closely with you to find the best solution. In the event we need to cancel your booking you will receive a full refund where applicable.
Our menus are seasonal and change throughout the year. This may affect availability. Please check our menu page for the latest menus. Our team are happy to help advise if there are certain dishes you would like to try.
Please advise your server of any allergies or dietary requirements.
Certain menus are only available in specific areas of our venues. Please speak to our events team for details.
A discretionary 12.5% service charge will be added to your final bill.
We are an 21’s only venue 7 days a week. Please ensure anyone lucky to look under 25 is carrying a valid form of ID. We accept valid passports or UK driving licence.
Our dress code is smart and elegant. We kindly ask guests not to wear sports, beach and gym-wear including tracksuits, flip flops/sliders or workout trainers. Smart and fashion trainers may be permitted. Caps and hats may be worn on the terrace. Right of admission reserved.
WET WEATHER POLICY
Our terrace is fully covered and partially heated, tables are allocated on a first come first serve basis. As all tables are covered we would not accept a late cancellation or no show due to the weather as we can continue to accommodate you.